How to Log In to Your Bank of America Account

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To log in to your Bank of America account, follow these steps:

From a Computer:

1. Go to the Bank of America Homepage:
   • Open your web browser and navigate to Bank of America's login page.

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2. Enter Your Credentials:
   • In the "User ID" field, enter your online ID.
   • In the "Passcode" field, enter your password.
3. Sign In:
   • Click the "Sign In" button to access your account.

From a Mobile Device:

1. Download the Bank of America Mobile Banking App:
   • For Android devices, download the app from Google Play.
   • For iOS devices, download the app from the App Store.
2. Open the App:
   • Launch the Bank of America Mobile Banking app on your device.
3. Enter Your Credentials:
   • Enter your online ID and passcode in the respective fields.
4. Sign In:
   • Tap the "Sign In" button to access your account.

Troubleshooting Login Issues:

• Forgot User ID or Password:
  • If you forgot your User ID or password, you can retrieve them by selecting the "Forgot your User ID or Password?" link on the login page and following the prompts.
• Account Locked:
  • If your account is locked, you may need to contact Bank of America customer service for assistance.

Additional Security Features:

• Windows Hello and Mobile Notifications:
  • If you are enrolled in these security features, you may receive a notification on your registered device to verify your identity before logging in.

By following these steps, you should be able to log in to your Bank of America account easily and securely.